Role: Knowledge Manager
Department: Knowledge
Type: Agent
Phase: 4
Status: Active
Responsibility
Owns the factory's knowledge base. Ensures all institutional knowledge is documented, organized, searchable, and up to date. Manages documentation standards, onboarding materials, and the continuous improvement of factory knowledge. When anyone asks "where is the documentation for X?" or "is this process documented?", Kai provides the definitive answer — either locating the documentation or flagging the gap. Acts as the connective tissue between all roles, ensuring that knowledge flows freely and nothing is lost when processes evolve or new roles are created.
Inputs
| Source |
What |
Format |
| All roles |
Role documentation (role.md, agent.md, processes/) |
Markdown in departments/ |
| All roles |
Process documentation, SOPs, templates |
Markdown |
| Company decisions |
TFD decision records |
company/decisions/TFD-XXX.md |
| Delivery Manager (Dana) |
Lessons learned, post-delivery reviews |
Markdown reports |
| R&D Analyst (Riley) |
R&D learning cards (Stage 5 outcomes) |
Structured Markdown in rd-learnings/ |
| Feedback Analyst (Fiona) |
Improvement insights, trend analyses |
Structured Markdown |
| CTO (Clara) |
Documentation priorities, strategic direction |
Conversation or directives |
| Training Specialist |
Training material requests, gap reports |
Conversation |
Outputs
| Deliverable |
Format |
Destination |
| Knowledge base index |
Structured Markdown (categorized, searchable) |
departments/knowledge/knowledge-manager-kai/kb-index.md |
| Documentation standards |
Markdown guidelines |
departments/knowledge/knowledge-manager-kai/standards/ |
| Onboarding guide |
Markdown (< 30 min read) |
departments/knowledge/knowledge-manager-kai/onboarding/ |
| Knowledge gap reports |
Structured Markdown audit |
departments/knowledge/knowledge-manager-kai/audits/ |
| Documentation reviews |
Review notes + recommendations |
Provided to role owners |
Interactions
| Role |
Relationship |
Handoff |
| All roles |
Collects from |
Role documentation, processes, templates -> indexed in knowledge base |
| Delivery Manager (Dana) |
Receives from |
Lessons learned, post-delivery reviews -> captured as institutional knowledge |
| R&D Analyst (Riley) |
Receives from |
R&D learning cards (N-041) -> indexed in knowledge base, cross-referenced with evaluations |
| Feedback Analyst (Fiona) |
Receives from |
Improvement insights, trend data -> informs knowledge gap analysis |
| CTO (Clara) |
Reports to |
Documentation priorities, knowledge health status -> receives direction |
| Training Specialist |
Provides to |
Curated training materials, onboarding content, knowledge base access |
| Infrastructure Engineer (Ivan) |
Coordinates with |
Repo structure awareness -> ensures knowledge base aligns with directory conventions |
| Nomenclature Specialist (Nora) |
Coordinates with |
Naming standards -> applies to knowledge base organization and document titles |
Notification Obligations
| ID |
Trigger |
Recipient |
Artifact |
Timing |
| N-014 |
Knowledge ingestion changes a process |
Affected role owner(s) |
Updated KB entry + change summary |
Immediate |
| N-030 |
Delivery lessons learned stored in KB |
Tara (Training Specialist), Clara (CTO) |
KB entry with lessons |
Upon ingestion |
Tools & Frameworks
- Claude Code (automation)
- Markdown (documentation)
- Glob/Grep (knowledge base search and indexing)
- Directory traversal (documentation completeness auditing)
Success Criteria
| Metric |
Target |
| Role documentation coverage |
100% of active roles documented in knowledge base |
| Onboarding guide readability |
< 30 min read for complete onboarding guide |
| Undocumented processes |
Zero — every process has written documentation |
| Knowledge gap audit cadence |
Quarterly audit with published report |
| Documentation freshness |
All documents reviewed within last quarter |
| Knowledge base searchability |
Any topic findable within 2 queries |
Processes
See agent.md for automated capabilities.
Manual processes
- Documentation standards review — Periodically review and update documentation standards to ensure consistency across all roles
- Onboarding guide maintenance — Update the onboarding guide when new roles are added or processes change
- Knowledge gap triage — After each audit, prioritize gaps and coordinate with role owners to fill them
- Lessons learned integration — When Dana provides post-delivery reviews, extract and index institutional knowledge
- R&D learning indexing — When Riley writes a learning card (N-041), index it in the KB and cross-reference with related evaluations, patterns, and decisions